Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

free-postage-pack
1. Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
pack-your-box
2. Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
post-your-box
3. Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
accept-or-get-back
4. Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Jacqueline Pleased with the whole experience, and happy with the offer
  • TP stars
    Elizabeth Moffat I was a happy bunny unwanted bits and pieces some Brocken I treated myself to a new sunchair
  • TP stars
    LINDA BOOTH It was so easy a friend of mine told me about you and I was pleasant with the results
  • TP stars
    peter rieley I considered I was offered a fair price but had to phone after two weeks to find the value. Phoned back immediately with the valuation. Shame there was no breakdown but understandable. Looking forward to the ...
  • TP stars
    J M Nicolson As an older lady i just wanted to get rid of the things i didnt think any siblings would appreciate,so i decided to send them to you ,and you were quick and brilliant with i thought was a really good offer
  • TP stars
    Susan Whitaker Very easy to use the service. The label arrived quickly and you confirmed my box was received quickly afterwards. My offer came through soon afterwards which I accepted. I would recommend the service to friends and ...
  • TP stars
    Customer Great communication Felt well supported as a first time user A quote was issued quickly and monies received within 48 hours
  • TP stars
    Miss Laura Gosling Genuinely really impressed with this company. The service from start to finish was great and I felt supported the whole way through. When I did have a minor issue, the staff on the webchat were really helpful and it was ...
  • TP stars
    Irene Lane Good contact with staff on the phone. Very quick delivery from me to them by Parcel Force. Only a few days and a decent price was offered which I was pleased to accept
  • TP stars
    SHARON Sent my items to them and got a quote quickly and I accepted, though I wasn't expecting as much as I got which was nice. Good friendly staff. Easy transaction.
  • TP stars
    SANDRA CARTER So happy with My offer fast communication and fast payment
  • TP stars
    KEVIN CAMPBELL Everything was incredibly easy to work alongside you guys at Vintage, you made it so easy to deal with, came back with a fair offer and it was paid and in my bank within two day. Fantastic Thank you. Mrs C Campbell
  • TP stars
    Steve Fiddy Overall a great experience. Pleasant, knowledgeable and courteous staff, business conducted in a timely manner. Thank you.
  • TP stars
    Christine White Excellent 2nd time of using Vintage, so very pleased with service and offer
  • TP stars
    Steve Kershaw Excellent all round service. Postage label arrived quickly and the items were valued very fairly. Transfer of funds was immediate. Great experience thanks!
  • TP stars
    Maria Payne It was so easy, labels supplied, box sent off and offer made within a week, would definitely recommend using if you want a bit of a clear out of things you no longer have use for

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.