Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

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1. Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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2. Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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3. Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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4. Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Sarah I had an advice call before packing up my items which was useful . Pleased with communication and my offer on the items I sent . It was convenient way to sell items that otherwise were just sat in boxes in the attic.
  • TP stars
    Sue Briscall Really easy to use this service, very clear instructions and guidance. I was instantly welcomed, my items were acknowledged quickly and I received phone calls and emails to keep me updated. Really lovely people to ...
  • TP stars
    Mrs L J Sav So easy to use and they respond quickly
  • TP stars
    Janet Benefield Very efficient service and pleased with evaluation thank you
  • TP stars
    Jackie Simmons Excellent service which was so easy from start to finish. I ordered the label online, which came in the post about 7 days later. Packed my box, took it to the post office. Got a text to say it had been received, then a ...
  • TP stars
    B KENNEDY This is my first experience with cash cow and I'm extremely impressed. Got a phone call confirming my box had arrived and a phone call four days later giving me very acceptable offer which was paid into my,acount the ...
  • TP stars
    Richard selway I good a good offer iam still waiting for the payment
  • TP stars
    Melsulew Lewis Excellent communication and quick valuation. Very pleased with the offer. Would not hesitate to use again.
  • TP stars
    Mrs Anne-marie Thompson So easy to do and sell your unused items
  • TP stars
    Elizabeth Surrey Excellent easy to use and very quick. Would highly recommend
  • TP stars
    Eileen Nagle Fast honest service
  • TP stars
    Mrs O'Dwyer All good thank you
  • TP stars
    Perkins Very easy efficient and quick.
  • TP stars
    Helen Gale Done this several times, always easy, always quick to reply. No problems what so ever.
  • TP stars
    Mo F Quick, professional and extremely efficient service - will definitely be doing this again
  • TP stars
    Paul Quick, easy, lovely staff and great offer received same day

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.