
Treasures from deepest, darkest Peru
Good day! It’s Paddington Bear here, from deepest, darkest Peru! I’ve heard there’s another adventure of mine coming to your big screen this November, and ...
Call us - 0800 246 1111
If you would prefer us to call you at a convenient time, tap below to book a call.
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Monday - Friday 6am - 9pm
Saturday and Sunday 9am - 6pm
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Safe & insured
FREE postage & returns
Offer within 7 working days
Super quick & easy
Discover the quick and easy way to declutter your home and sell those vintage items like a pro.
Meet Hassina, one of our fabulous customers. Watch as she explains how to pack a box like a pro, squeeze the most out of our service and how she plans to spend her money.
After double-checking that we can accept your items, it's time to prepare them for an exciting journey.
Arrange the heaviest pieces at the bottom of your box and protect any that can be easily damaged with bubble wrap or newspaper.
All boxes are insured up to £300 as standard; however, we can raise this to £10,000.
We go over and above to make your experience as easy as possible. So, if you cannot take your box to a local Post Office, we'll collect it from your home for free.
Upon receiving your box, our expert valuers will review its contents. Then, we'll call you with a price for everything within 3-5 working days. You can accept, decline or ponder our offer for up to 28 days.
If you enjoyed using our service, please bear us in mind the next time you have a clearout. Or, if your friends or family are considering decluttering, just refer our service, and we'll send you both a £20 gift voucher after purchasing their box as a thank you.
We recommend reusing any sturdy box, like Amazon packaging, a wine case or a shoe box. All we ask is that it safely holds all your valuables and doesn't exceed 1m3.
"Take some time to read the brochure and learn what we do and don't accept. Our support team are just a call away if anything's unclear."
Natasha Horn, Customer Support Team
"We love opening a box and finding loads of quirky or interesting things inside. Think, cameras, old candle sticks, jewellery, everything."
Nikki Flower, Appraisals Team Manager
"We aim to give all our customers a great experience, so feel free to get in touch and ask questions or even change your mind. Just give us a call, and we'll do everything we can to help."
Sam Hirst, Customer Engagement Centre Manager
If you have any questions, big or small, reach out to our friendly support team on 0800 246 1111 Monday to Friday, 9am to 6pm.
Discover intriguing stories, artefacts and advice to help tidy your home and soothe your mind.
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We are a trusted service with over 500,000 customers signed up and more than 10,000 Trustpilot reviews. Your items will be automatically insured for up to £300 through Parcelforce and we can raise your insurance to £1000 - £10,000 for no extra cost.
Absolutely! Our service is designed to be 100% free, whether you send your items to us or request them to be returned after declining our offer.
Sending your box to us is free, easy and safe. We pay for and insure every parcel you send for up to £300 using a tracked Parcelforce service.
There are two ways you can send your box to us:
1) Using your pre-paid postage labels
When you order your free selling guide, we include two pre-paid postage labels and sender details stickers. After packing your box, please stick one postage label and one sender details sticker to the outside, and then take your box to any UK Post Office - click here to find your nearest Post Office branch.
The Post Office will accept the parcel at no cost to you; then, we'll begin appraising your items when your box arrives in our Leeds-based facility.
2) By booking a free home collection
After signing up, you'll receive various communications to arrange your free Parcelforce home collection service. You can also contact us by phone or email to arrange your collection on a day and time that suits you.
In preparation, please attach your sender details sticker to the box, but not your postage label, as your Parcelforce driver will supply this. If you receive any conflicting information, please ignore it.
We're a no obligation service, so you're welcome to decline any offer made should it not meet your expectations. If you decline our offer, we will return your whole parcel of items at no cost to yourself.
Yes, you can choose from a range of ways to speak to us:
Call us on 0800 246 1111
Arrange call back
Message us on Facebook
Email us at hello@vintagecashcow.co.uk
Of course! Our home collection service is free for all of our customers. If you'd like to book your slot, please call us on 0800 246 1111.
We hope this never happens but if your items are damaged, we will handle any claim on your behalf. Your parcel is insured for up to £300 as standard, through Parcelforce. However, if you believe your items are worth more, we can raise your insurance to £1,000 or £10,000.
Our friendly online customer support team will answer your questions seven days a week.